Information clause for the contact form

Information on the processing of personal data

In accordance with the General Data Protection Regulation and Organic Law 3/2018, of December 5, on the Protection of Personal Data and the Guarantee of Digital Rights, we inform you of the following matters regarding our processing of your personal data:

Data controller : MELEDEM JEP SL, with NIF number B98828213, and registered office at Marina Real Juan Carlos I Muelle de la Aduana s/n, Edificio Lanzadera, 46024, Valencia.

Personal data collected : The personal data we collect through this form, marked as "required," is necessary to address your query or request. Therefore, it is mandatory to provide it. Otherwise, we will not be able to address it.

Purpose of processing : We inform you that the personal data you provide will be used to manage and respond to the query or request you submit through this form.

Legitimacy of processing : The legal basis that legitimizes the processing of your personal data is that it is necessary for the execution of the legal relationship that arises when you complete this form and, therefore, to manage the query or request you make to us.

Data recipients : The personal data you provide will not be disclosed to any third party unless necessary to comply with legal obligations.

However, for some purposes, we use third-party services, acting as data processors, with whom we have signed the corresponding data processing contract in accordance with Article 28.3 of the GDPR.

International data transfers : We inform you that we do not carry out international transfers of your personal data.

Data retention period : The personal data you provide when completing this form will be retained only while we process your query or request. Once the request or request has been processed, it will be deleted.

Data subject rights regarding the processing of their data : You may request access to your personal data, rectification, deletion, restriction of processing, objection, or portability by sending a written request to QSIM SISTEMAS, SL at Polígono Industrial de Arza, Pabellón nº 10, CP 01400 Llodio (Álava); or by sending an email to info@qsim.es, always enclosing a photocopy of your ID.

Filing a complaint with the supervisory authority: You can file a complaint with the Spanish Data Protection Agency, either through its website or at its registered office at Calle Jorge Juan, No. 6, CP 28001, Madrid.