SHIPPING:
- Home delivery: 24 to 72 business hours. Office pickup: 3 to 4 business days. Canary Islands, Ceuta and Melilla: shipping with pickup at a post office: 4 to 7 business days. International shipping: 3 to 7 business days.

Delivery times start once the package has been shipped. These may be affected during holiday periods and promotions due to the high volume of orders, as well as products purchased in pre-order.

RETURNS: 
You have 15 calendar days from the receipt of your order to request a return. The product must be new, unused and retain its original packaging.

You can easily manage your return through our returns portal.

Some items have special return conditions:

• Mugs and bottles: cannot be returned for hygiene reasons.
• Large decorative mirrors: cannot be returned once the packaging is opened.
• Packs and 2x1 promotions: only the return of the complete pack is accepted.

If you have any questions, you can write to us at hola@flamingueo.com.